Payment methods

Add, change, or remove the card used for billing, and what happens when a payment fails.

Payments are processed by Stripe. Manage your card in Dashboard > Billing and subscription under Payment method.

Add a card

Select Add card and enter your card details on Stripe’s page. Supported brands include Visa, Mastercard, American Express, JCB, UnionPay, Diners Club, and Discover, as well as wallets such as Apple Pay, Google Pay, and Link where available.

Change your card

Select Change card and Continue to Stripe. To check the new card, we place a small temporary hold on it that is released right away and never charged. If the new card is declined, your previous card stays in use.

Remove your card

You can’t remove your card while a subscription still has benefits, including a canceled subscription that hasn’t ended. Once it expires, select Remove.

Failed payments

If a charge fails:

1. Your subscription shows Payment failed, and we email you.
2. We retry the charge during a grace period. You keep your benefits, and boosts keep counting.
3. Change your card to fix it; we retry automatically.
4. If the payment still fails, the subscription expires and its benefits, including boosts, end.

If only an add-on payment fails, only that add-on ends.