---
title: Terms of Service
description: The agreement between you and Verchase, Ltd. that governs your use of Streaminz, including plans, payments, and content rules.
sidebar:
  order: 1
  icon: file-text
lastModified: 2026-09-24
---

**Effective September 24, 2026** · [Version history](#version-history)

**Welcome to Streaminz. Please read these Terms of Service before you use our services.**

These Terms of Service (“**Terms**”) govern your access to and use of the Streaminz websites, applications, and related services, including any paid plans and add-ons (together, the “**Service**”). They form a binding agreement between you and Verchase, Ltd. (“**Verchase**,” “**we**,” “**us**,” or “**our**”). By creating an account or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Our [Privacy Policy](/legal/privacy-policy) explains how we collect and use personal information. Please read it as well.

**The Service is available only to adults. Please read “Cancellation and no refunds” carefully: payments are not refundable once made.**

## 1. Who we are [#who-we-are]

The Service is operated by Verchase, Ltd., a company incorporated in the State of Delaware, United States of America.

- Company name: Verchase, Ltd.
- Contact: [contact@streaminz.io](mailto:contact@streaminz.io) or the support center available in the Service

## 2. What the Service does [#the-service]

Streaminz archives publicly available live broadcasts from third-party streaming platforms, currently Twitch, Kick, SOOP, CHZZK, and PandaLive (each a “**Platform**”), and makes them available as on-demand videos (“**VODs**”). The Service also lets you follow channels, receive notifications, keep likes, bookmarks, playlists, and a watch history, comment on videos, and, depending on your plan, create clips and highlights from VODs.

Streaminz is an independent service. We are not affiliated with, endorsed by, or sponsored by any Platform or by the broadcasters whose channels appear in the Service, unless we say so explicitly.

We do not guarantee that any broadcast will be recorded, that a recording will be complete, or that any VOD will remain available for any period of time. See “Availability, recording, and retention” below.

## 3. Eligibility and age requirements [#eligibility]

**The Service is for adults only.** You must be at least 18 years old, or the age of majority where you live if that is higher, to create an account or otherwise use the Service. By using the Service, you confirm that you meet this requirement. We may ask you to verify your age, and we may suspend or terminate your account if we believe you do not meet it.

Some broadcasts contain sexually suggestive or otherwise mature material (“**age-restricted content**”). By default, posters and previews of age-restricted content are blurred. You can reveal a single video when you choose to watch it, or turn off blurring for all age-restricted content in your settings.

You may not use the Service if you are barred from doing so under the laws of the United States or any other applicable jurisdiction.

## 4. Your account [#account]

Many features require an account. You can sign in with a one-time code sent to your email address, or through a supported third-party sign-in provider such as Google, Twitch, or Discord. When you use a third-party provider, its own terms and privacy policy also apply to that provider’s part of the process.

You agree to:

- provide an email address you own and can access, and keep it current. Disposable or temporary email addresses are not allowed;
- keep only one account for yourself, unless we agree otherwise in writing;
- keep your email account and sign-in methods secure, and not share, sell, rent, or transfer your account or its access to anyone; and
- tell us promptly at [contact@streaminz.io](mailto:contact@streaminz.io) if you believe someone has accessed your account without permission.

You are responsible for activity under your account, except to the extent it results from our own fault. We may send you security notices, such as new sign-in alerts, and messages about billing, your subscription, and changes to the Service or these Terms to the email address on your account. These messages count as written notice to you.

Usernames must not impersonate anyone, infringe anyone’s rights, or be offensive. We may change or reclaim a username that breaks these rules.

You may ask us to close your account at any time by contacting us. When an account is closed, we delete or anonymize its data as described in our Privacy Policy.

## 5. Broadcast content and copyright [#broadcast-content]

Broadcasts, VODs, and the images, audio, and other material in them (“**Broadcast Content**”) belong to the broadcasters, Platforms, and other rights holders who created or own them. Verchase does not claim ownership of Broadcast Content.

Subject to these Terms and your plan, we give you a limited, personal, non-exclusive, non-transferable, revocable permission to stream Broadcast Content through the Service, and to download it where the Service offers a download feature, for your own private, non-commercial viewing. You may not:

- re-upload, rebroadcast, publicly perform, sell, license, or otherwise distribute Broadcast Content, including downloaded files, outside the Service;
- use Broadcast Content for commercial purposes or to train machine learning models;
- remove or alter watermarks, credits, or other notices that identify the broadcaster or rights holder; or
- use Broadcast Content in a way that infringes anyone’s rights or breaks the law.

You are responsible for making sure your use of Broadcast Content complies with applicable law, including copyright law, and with the terms of the relevant Platform.

**Removal requests.** If you are a broadcaster or rights holder and want a channel, a VOD, or other content removed or no longer archived, contact us at [contact@streaminz.io](mailto:contact@streaminz.io) with: your name and contact details; the content or channel concerned (for example, its Streaminz link); a description of the right you hold or represent; and a statement that the information in your request is accurate and that you are the rights holder or authorized to act for them. We review each request promptly and may remove content, stop archiving a channel, or restrict access while we review it. Where we act on a request about content that another user created, we may notify that user, and they may respond by contacting us.

We may suspend or terminate accounts of users who repeatedly infringe the rights of others.

## 6. Your content [#your-content]

“**Your Content**” means anything you add to the Service, such as your username and profile image, comments, reactions, playlists, reports, and the clips and highlights you create, including your choice of segments and titles.

You keep any rights you have in Your Content. Clips and highlights are made from Broadcast Content; creating them does not give you any right in the underlying Broadcast Content.

You give us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, process, adapt, display, and distribute Your Content, only as needed to operate, provide, secure, and improve the Service. This license ends when Your Content is deleted from the Service, except for copies we must keep by law, copies in backups that are deleted on their normal schedule, and content that other users have already shared or incorporated in line with the Service’s features.

Some of Your Content is public. For example, comments, clips, and highlights can be seen by other users and visitors along with your username and profile image. Think about what you share before you post it.

You are responsible for Your Content and confirm that you have the rights needed to post it and that it complies with these Terms and the law.

## 7. Rules of conduct [#acceptable-use]

You must not use the Service, or help or encourage anyone else to use it, to:

1. break any law or regulation, or violate anyone’s rights, including intellectual property, publicity, and privacy rights;
2. post content that sexually exploits or endangers minors, promotes terrorism or violent extremism, promotes or sells illegal goods or services, or is illegal adult content;
3. harass, threaten, bully, defame, or spam anyone, or expose another person’s personal information without their permission;
4. impersonate any person or organization, or misrepresent your connection with them;
5. access the Service through bots, scripts, scrapers, crawlers, or other automated means, or collect data from it at scale, except through interfaces we provide for that purpose;
6. copy, resell, rebroadcast, or mirror the Service or Broadcast Content, or use them to build a competing service;
7. get around plan limits, playback delays, download restrictions, age restrictions, or other access controls, including by creating multiple accounts or sharing accounts;
8. probe, scan, or test the vulnerability of our systems, bypass security or captcha measures, or interfere with or overload the Service, for example by introducing malware or launching denial-of-service attacks;
9. decompile, reverse engineer, or disassemble the Service, except to the extent the law expressly allows it despite this restriction;
10. abuse our payment, credit, redeem code, referral, or reporting systems, including through fraudulent chargebacks or false reports; or
11. do anything else that we reasonably believe harms the Service, our users, broadcasters, or third parties, or exposes us to legal liability.

If you find a security vulnerability, please report it to [contact@streaminz.io](mailto:contact@streaminz.io) and give us a reasonable opportunity to fix it before disclosing it.

## 8. Reports, moderation, and enforcement [#moderation]

You can report videos and comments that you believe break these Terms or the law using the report feature in the Service. We review reports and may take action, including removing or restricting content, stopping the archive of a channel, limiting features such as commenting or reporting, and suspending or terminating accounts. We will tell you the outcome of your report when it has been handled.

We are not obligated to monitor the Service, but we may review content and activity at any time to operate the Service, enforce these Terms, and comply with the law. We act in good faith and consider the context and severity of each case.

If we take action against your content or account and you believe we made a mistake, you can appeal by contacting us at [contact@streaminz.io](mailto:contact@streaminz.io) or through the support center. We will review your appeal and tell you the result.

## 9. Plans, payments, and billing [#plans-and-payments]

**Plans.** Some features are free. Others require a paid subscription plan (a “**Subscription**”) or a paid add-on. The features, limits, and prices of each plan and add-on are described on our [pricing page](https://streaminz.io/pricing) and at checkout. Plans may include, for example, VOD playback, ad-free viewing, VOD storage, channel boosts, editor access, and clip limits. Plans without ad-free viewing may show advertisements.

**Prices and taxes.** Prices are shown in U.S. dollars. Unless stated otherwise, prices do not include taxes, and you are responsible for any applicable taxes, which we will show before you pay where required. Your bank or card issuer may charge currency conversion or foreign transaction fees.

**Payment.** Payments are processed by our payment processor, Stripe. You must register a valid payment method that you are authorized to use. When you register or replace a card, we may place a small temporary authorization on it to confirm it is valid; the authorization is released and is not charged. We do not store full card numbers.

**Billing cycles and automatic renewal.** Subscriptions are billed in advance for the billing cycle you choose: monthly, every three months, or yearly. Add-ons are billed monthly. **Your Subscription and add-ons renew automatically at the end of each period, and we will charge your payment method the then-current price, until you cancel.** We will remind you by email before a quarterly or yearly Subscription renews, and you can turn on reminders for other renewals.

**Credits first.** If you have a credit balance, it is applied to each charge before your payment method, as described in “Credits and redeem codes.”

**Changing your plan.** Upgrades and added add-ons apply immediately, and you pay a prorated amount for the rest of the current period. Downgrades and billing cycle changes take effect at the next billing date, and you can cancel a scheduled change before then. We do not refund the difference when you downgrade or reduce an add-on during a period.

**Failed payments.** If a payment fails, your Subscription becomes past due and we may retry the charge during a grace period, during which you keep your benefits. If the payment still fails, the Subscription expires and its benefits, including channel boosts, end. If an add-on payment fails, only that add-on ends. You must keep your payment information up to date. While a Subscription still has benefits, including a cancelled Subscription that has not yet ended, you can replace your payment method but cannot remove it.

**Price changes.** We may change prices. If we increase the price of your Subscription or add-on, we will notify you at least 30 days in advance, and the new price will apply from your first renewal after that notice period. If you do not agree, you can cancel before the renewal.

**Billing errors.** If you believe you were charged in error, contact us within 30 days of the charge so we can investigate. If we confirm an error on our side, we will correct it, for example by adjusting your next charge or adding credits.

## 10. Cancellation and no refunds [#cancellation]

**Cancelling.** You can cancel your Subscription at any time from the subscription page of your dashboard. Cancellation stops future renewals. You keep your benefits until the end of the current billing cycle, and you can resume the Subscription at any time before then.

**Payments are final.** ALL PAYMENTS ARE NON-REFUNDABLE ONCE MADE. Except for the channel boost credit described in “Channel boosts and storage,” we do not provide refunds or credits for any reason, including for partial billing periods, unused time or features, cancellation, downgrades, reduced add-ons, periods in which you did not use the Service, broadcasts that were not recorded or were recorded incompletely, or the suspension or termination of your account. This applies to Subscriptions, add-ons, and any other purchase in the Service.

If we choose to grant a refund, credits, or other compensation in a particular case, we do so at our sole discretion. Doing so does not oblige us to do the same in any other case.

## 11. Credits and redeem codes [#credits-and-redeem-codes]

**Credits** are a balance in U.S. dollars that we may grant you, for example through a redeem code, a promotion, or as compensation at our discretion. Your credit balance is applied automatically to each Subscription or add-on charge before your payment method. Credits:

- can be used only in the Service and only for charges we bill;
- have no cash value and cannot be withdrawn, sold, or transferred to another account;
- are not refundable; and
- may be removed if they were granted by mistake or obtained through fraud or a breach of these Terms.

**Redeem codes** may grant credits or a Subscription for a set period. Each code can be redeemed according to the conditions stated with it. Redeeming a Subscription code may require you to register a valid payment method and choose a billing cycle; when the granted period ends, the Subscription renews at the regular price unless you cancel. Redeem codes have no cash value, and you may not sell them or obtain them through unauthorized channels.

## 12. Channel boosts and storage [#channel-boosts-and-add-ons]

**Channel boosts** are included in some plans and can be purchased as a monthly add-on. You assign boosts to channels. The total boosts a channel receives from all users determine its level, which can improve how often we check the channel for live broadcasts and how long its VODs are kept. Boost levels and their benefits are described in the Service and may change.

- Once assigned, a boost can be moved to another channel, subject to a cooldown period, but not simply withdrawn.
- Boosts count only while the Subscription backing them has benefits.
- If a channel is removed from the Service, its boosts are released. For boosts you purchased as an add-on, we reduce your add-on and credit you the prorated amount for the remaining whole days of the current monthly period.
- Boosting a channel does not give you any rights in that channel or its content, and does not guarantee that any broadcast will be recorded.

**Storage** is included in some plans and can be expanded with a monthly add-on. It determines how many hours of VODs you can save to your library. If your storage capacity falls below what you are using, for example because your Subscription ends or you reduce an add-on, you may be unable to save more VODs.

**We reserve the right, at our sole discretion and without further notice, to delete saved VODs that exceed your storage capacity.**

## 13. Availability, recording, and retention [#availability]

We work hard to keep the Service reliable, but recording depends on the Platforms and on conditions outside our control. Broadcasts may be missed or recorded incompletely, and recordings may contain gaps, for example because a Platform changed its systems, restricted access, or experienced an outage, or because a broadcast was private, age-gated, or full.

VODs are kept for a limited time that depends on factors such as the channel’s boost level and your saved library. We may delete VODs when their retention period ends, when rights holders ask us to, or when we are required to by law. The Service is not a backup service, and you should not rely on it as the only copy of any content.

**We may also delete any VOD, clip, highlight, or other video at our sole discretion and without notice when we consider it necessary for the normal operation of the Service, for example when our storage capacity is running out or to maintain the performance and stability of the Service. This includes videos saved to your library within your storage capacity.** We are not liable for any such deletion, and no refund or compensation is provided for it.

We may change, add, or remove features, adjust limits, or stop archiving particular channels or Platforms. If a change materially reduces the paid features of your current plan, we will notify you in advance where reasonably possible, and you may cancel your Subscription before its next renewal. We may need to act without notice when urgently required, for example to address security issues, legal requirements, or a Platform’s action.

We may temporarily interrupt the Service for maintenance. We will try to announce planned maintenance in advance.

## 14. Third-party services [#third-party-services]

The Service relies on and links to third-party services, including the Platforms, sign-in providers, and payment processors. We do not control them and are not responsible for their content, availability, or practices. Your use of a third-party service is governed by its own terms and policies.

## 15. Our intellectual property [#our-rights]

The Service, including its software, design, text, graphics, logos, and the Streaminz and Verchase names, is owned by Verchase or its licensors and protected by law. Apart from the rights these Terms expressly give you, we do not grant you any right in the Service. You may not use our names, logos, or trademarks without our prior written permission.

The Service may include open-source software, which is subject to its own license terms. If those terms conflict with these Terms for that software, the open-source terms apply.

If you send us feedback or suggestions, we may use them without any obligation to you.

## 16. Suspension and termination [#termination]

You may stop using the Service at any time and ask us to close your account. If you have an active Subscription, cancel it first. Closing your account does not entitle you to a refund (see “Cancellation and no refunds”).

We may suspend or terminate your access to all or part of the Service if you breach these Terms, if we must do so to comply with the law or a Platform’s or rights holder’s lawful request, or if we reasonably believe it is necessary to prevent harm to you, other users, broadcasters, us, or third parties. Where reasonable and legally permitted, we will tell you the reason in advance and give you a chance to respond. Where the breach is serious or urgent, we may act immediately.

If we stop offering the Service entirely, we will give you at least 30 days’ notice. Payments already made are not refunded.

After termination, we may delete your account data as described in our Privacy Policy. Sections that by their nature should survive termination, such as those on payment obligations, intellectual property, disclaimers, limitation of liability, indemnity, and disputes, will survive.

## 17. Disclaimers [#disclaimers]

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL CONTENT IN IT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT ANY BROADCAST WILL BE RECORDED, OR THAT ANY CONTENT WILL BE PRESERVED.

Broadcast Content and content posted by users reflect the views of their creators, not ours. We do not verify its accuracy and are not responsible for it.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

## 18. Limitation of liability [#liability]

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VERCHASE AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER THEORY, EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) US$100.

These limitations do not apply to liability that cannot be limited or excluded by law, including liability for death or personal injury caused by our negligence, for fraud, or for damage caused by our intentional misconduct or gross negligence. If you are a consumer, they do not affect your statutory rights, and in jurisdictions that do not allow these limitations, we are liable to you only for reasonably foreseeable losses caused by our failure to use reasonable care and skill or by our breach of these Terms.

## 19. Indemnity [#indemnity]

To the extent permitted by law, you will indemnify and hold harmless Verchase and its affiliates, officers, directors, employees, and agents from third-party claims, and the related losses, damages, and reasonable costs (including legal fees), arising from Your Content, your use of Broadcast Content outside the Service, or your breach of these Terms or the law. This does not apply to the extent a claim results from our own fault. If you are a consumer in a jurisdiction that does not allow this obligation, it applies only as far as that law allows.

## 20. Changes to these Terms [#changes]

We may update these Terms, for example to reflect changes to the Service, our business, or the law, or to prevent abuse. When we do, we will post the new version with its effective date and a summary of the changes, and announce it in the Service at least 7 days before it takes effect. If a change is unfavorable to you or otherwise material, we will announce it at least 30 days in advance and also notify you by email or in-app notification. Urgent changes required by law or to address security issues may take effect sooner.

Upcoming and previous versions of these Terms are available in the [version history](#version-history).

If you do not agree to the updated Terms, you may stop using the Service and close your account before they take effect, and cancel any Subscription so that it does not renew. If you keep using the Service after the effective date, you accept the updated Terms. Where the law requires your explicit consent to a change, we will ask for it.

## 21. Governing law and disputes [#disputes]

**Talk to us first.** Most concerns can be resolved quickly. Before starting a formal proceeding, please send us a written description of your issue and how you would like it resolved at [contact@streaminz.io](mailto:contact@streaminz.io). We will try in good faith to resolve it within 30 days. This does not prevent either of us from seeking urgent injunctive relief.

**Governing law.** These Terms are governed by the laws of the State of Delaware, United States of America, without regard to its conflict-of-law rules.

**Courts.** Disputes arising out of or relating to these Terms or the Service will be resolved exclusively by the state or federal courts located in the State of Delaware, and you and we consent to their personal jurisdiction.

## 22. General terms [#general]

**Entire agreement.** These Terms, together with our Privacy Policy and any terms shown to you at checkout, are the entire agreement between you and us about the Service. If specific terms for a feature conflict with these Terms, the specific terms apply to that feature.

**Severability.** If any provision of these Terms is found invalid or unenforceable, it will be enforced to the maximum extent permissible, and the rest of these Terms remains in effect.

**No waiver.** Our failure or delay in exercising or enforcing any right or provision of these Terms, including not exercising a right actively or consistently, or tolerating a practice for any period of time, is not a waiver of that right or provision and does not prevent us from exercising or enforcing it later, in full, at any time. A waiver is effective only if we give it in writing, and only for the specific case it covers.

**Assignment.** You may not transfer these Terms without our written consent. We may transfer them in connection with a merger, acquisition, reorganization, or sale of assets, or to an affiliate, provided your rights under these Terms are not reduced. We will notify you of such a transfer.

**Force majeure.** We are not liable for delays or failures caused by events beyond our reasonable control, such as natural disasters, war, government action, power or network failures, cyberattacks, or outages of Platforms or other third parties.

**Export controls.** You may use the Service only in compliance with applicable export control and sanctions laws. You confirm that you are not located in a country subject to comprehensive U.S. sanctions and are not on any U.S. government list of restricted parties.

**Language.** These Terms are written in English. If we provide a translation, the English version controls to the extent permitted by law.

## 23. Contact us [#contact]

If you have questions about these Terms, contact us at [contact@streaminz.io](mailto:contact@streaminz.io) or through the support center in the Service.

## Version history [#version-history]

| Version | Announced | Effective | Changes |
| --- | --- | --- | --- |
| Current | September 24, 2026 | September 24, 2026 | Initial version. |